Official statement

Phased discontinuation of industrial control operations conducted under the Setsmart brand.

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Dear Sir or Madam,

In a constantly evolving industrial environment, the KEP Technologies Group has undertaken a strategic review of the organization and prioritization of its business portfolio.

Following this review, it was decided to phase out the industrial control operations conducted under the Setsmart brand.

This decision results in:

  • The discontinuation of new custom Setsmart machine projects.
  • The discontinuation of sales of standard Setsmart products.

However, we would like to assure you of the following:

  1. Continuity of Support and Maintenance

All current contractual commitments will be strictly honored.

Maintenance and technical support for your equipment will be provided for a period of three years, through December 31, 2028.

  1. Availability of Spare Parts and Consumables

The spare parts and consumables necessary for the proper operation of your facilities will remain available during the above-mentioned period, until December 31, 2028, and can be ordered directly through our e-commerce site.

  1. Personalized support

Our sales and technical teams remain fully committed to supporting you during this transition phase and answering any questions regarding your facilities.

 

This strategic shift is part of the KEP Technologies Group’s commitment to focusing its resources on its key areas of development, while ensuring a level of quality and service that meets the high standards that have always defined its expertise. The Group is also continuing to expand its other business activities under its Setaram and Setsafe brands.

Our teams are available to answer any questions you may have at the following email address: setsmart@kep-technologies.com.

We thank you for the trust you have placed in us.

Sincerely,

 

Sylvain CALZARONI
Managing director of KEP Technologies Group

Do you have any questions about the evolution of Setsmart’s activities?

Find all the answers to your questions in the FAQ we’ve created on this topic.